Quality and Risk Management
The Quality and Risk Management department has central responsibility for the firm’s operative work on ethics, regulatory compliance and complaints management. A large part of the department’s work is advising the firm’s lawyers and assistants, as well as training and process development, with IT support. The department is responsible for drafting, developing and communicating internal policies, ethical rules, procedures and sustainability-based evaluation of these things.
In order to more clearly define to our clients how we work and what they can expect, we apply terms and conditions to our services. You can read here how we plan our work, how we charge for our services and how we manage our assignments.